You support the Recon & Investigations team of Operations W&R to improve and manage their processes with regards to reconciliations You do so by executing a range of controls, investigating root causes and ensuring that issues are solved in a timely matter..
You and your job
As a medior Control Officer, you can make a difference - through your expert process knowledge - by enabling Operations Wholesale & Rural to become better and faster. You keep processes up to date and review all processes and make sure that all work instructions are up to date and correctly modeled conform the Rabobank conventions. Analyze processes, testing up-coming process migrations, successful implementation and provide aftercare to the team. Continuous improvement should be in your DNA.


Get results
• Coordinate change and testing activities for OC&S
• Act as a subject matter expert and key advisor to OC&S with relation to reconciliations and control activities
• Co-create with the Tribe new reconciliations and optimize the current processes

Facts & Figures
• 36-40 hours per week
• We perform more than 60 different processes daily
• Rabo@anywhere: work hybrid from home or office
• 9.5 million customers around the world


Top 3 responsibilities
• Analyze processes
• Testing up-coming process migrations
• Provide aftercare after go live of migrations

The Operations Control Officer is responsible for exception handling, technical solutions for our Reconciliation tool, implementation of new processes, describe and module processes.
The teams executes a wide range of reconciliations for the Rabobank Group worldwide and investigate the root causes of differences stemming from these reconciliations. The department has a well-established and strong position within Operations WR.

Together we achieve more than alone
We believe in the power of difference. Bringing together people's differences is what makes us an even better bank. So we are very curious about what you can bring to our team at Operations Wholesale and Rural, Operations Control Officer.


“We facilitate & perform reconciliations and investigations for core processes of Rabobank. As a connecting link in the landscape between Front & Back office and Finance & Risk, we embrace change and use this to create, maintain and improve a safe and highly controlled banking environment. We embody control and use this to maintain and improve a safe and predictable Operations environment.”
, Head Operations Control & Services


Within Operations Control and Services/Reconciliations, 31 people are working together to reconcile the settlements and bookings of daily transactions with agent banks, counter parties, and custodians. In addition, reconcile internal trades as well as trades that were booked/executed via various internal systems. We are responsible for investigating the root causes of breaks and ensuring that these breaks are resolved by us or the relevant departments. In addition, we manage the incoming and outgoing claims from/to counterparties. Working together is the way we work; as 1 results-driven/problem-solving/focused/analytical/expert/Negotiating and Networking team at Rabobank. Talking of Rabobank: We are a Dutch bank that operates in 38 countries for over 9,5000,000 customers. Together with these customers, our members and partners we stand side by side to create a world in which everyone has access to enough healthy food. In the Netherlands we work to create a country in which people are happy with how they live, work and do business.

You and your talent
• Bachelor or master’s degree;
• Excellent command of the English language;
• Financial Market Knowledge.
• Wants to get better every day
• Use critical thinking skills to solve unclear problems
• Encourages collaboration
• Risk awareness
• Resilience, able to perform effectively under time pressure, also, when facing setbacks
• Team player with flexible skills
• Strong communication skills
• Analytic